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March 4, 2020

The Timeless Professional Skill of Communication

People working together using communication

Having good communication within a company is key to the success an employee will experience throughout their career. Being able to communicate with both workplace colleagues as well as upper management can create transparency and insight which will result in strong relationships. By discussing plans or conflict early, clear direction will be established within an organization. To be successful in the workforce, employees must be proficient in oral, non-verbal, and written communication.

Oral Communication

Oral communication is the most direct form of messaging, making this type of conversation easily understood. However, supervisors and team members may find oral communication intimidating because of the direct impact associated with this form of messaging. Many individuals feel uncomfortable when presented with an issue, whether the problem is between two people or an external concern. Although this form of communication may not be easy for some, there are guidelines to follow that may help when presented with a conflict. According to Harvard Business Review, success will ensue when actions are taken such as being direct but kind, listening, and being present during verbal interactions. In tough conversations, being respectful while remaining considerate of the opposing side will aide in gaining perspective on the big picture.

Non-verbal Communication

Non-verbal communication can send strong messages without formally voicing an opinion. A person’s body language, facial expressions, tone of voice, and gestures can indicate how someone feels about a given situation. When in a professional environment, always put the best foot forward and present oneself in a confident and open manner. Fellow professionals will see an interested and active listener when engaging with a colleague who makes eye contact, presents great posture, and has an open body language.

Written Communication

Written communication is used daily in the workforce, and has turned digital within the last several years. According to an article written by Inc. Magazine, “written communication is the most common form of business communication”. Since written communication can be proofread beforehand and analyzed well after being printed, this form of messaging should be as professional and flawless as possible. According to Inc. Magazine, having clear guidelines should be established in advance to ensure employees adhere to the company’s standards. Double checking grammar and spelling, analyzing tone, and proofreading, are easy ways to ensure written communication meets a given set of standards.

Summary

Using strong, professional communication skills can set someone apart from others in the workplace and even when interviewing for jobs. Reviewing and exercising all three types of communication consistently can help individuals in professional and personal settings. Ensuring someone has excellent communication skills is one way of moving an individual’s career forward, no matter what the career path. According to CNBC, communication is one of the top three skills workers need to learn and work on in 2020. Employers in various career fields are looking for individuals with improving soft skills, communication being one of them. Strong communication will be one skill that leaders will always look for no matter how much an industry changes throughout time.

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